Mortgage Processor

Remote/Boulder, CO

About the position

Who we are

It’s 2021. People want a transparent, organized, and digital-first home buying and selling experience, but the traditional process remains broken. Neat was created with the singular (yet foundational) mission to clean up the entire process.

So what does “modernizing the home-buying experience” actually look like? Neat’s proprietary technology delivers certainty by approving clients 3x faster than the industry average and helps clients win their home bid with a cash-like offer, all while providing a level of end-to-end transparency that is unmatched in the market. Simply put, Neat provides a mortgage without the mess through its wholly-owned subsidiary Neat Loans.

What we’re looking for

Today, Neat Loans is looking for a mortgage processor who is obsessed with the client experience. We’re looking for someone who is genuinely great at what they do and enjoy doing it.  They will know how to bring their clients through the mortgage process with poise, agility, and follow up tenacity while staying agile in our ever-changing Startup environment.

You don’t have to be an expert, just able to understand the underwriting process, the importance of client relationships, and Neat’s goals for changing the home financing industry. We are growing quickly and we’re looking for people who thrive in our fast moving organization. You’ll be a member of our awesome Operations team, where you’ll work directly with borrowers and third parties to guide the loan to a seamless underwriting decision.

What You’ll Bring to the Team

  • Knowledge of the mortgage industry and the underwriting process
  • Excellent customer service skills
  • Exceptional attention to detail
  • Ability to manage multiple projects at once
  • Comfortable in variability
  • Growth mindset


  • Understand underwriting guidelines for various loan types.
  • Collect documents and essential information from the borrower to ensure a seamless loan process.
  • Work interdepartmentally to address roadblocks and maintain quality.
  • Manage pipelines
  • Provide excellent customer service

Our Benefits

  • Unlimited PTO
  • Generous paternity leave
  • Immediately vested 401k with 4% match
  • Company equity
  • Medical, Dental, and Vision insurance
  • Commuter benefits
  • Professional development opportunities and clear plans for career growth
  • Gym Reimbursement


Salary: $50,000-$70,000/year

Neat Loans is an Equal Opportunity Employer

Ready to Apply?

Please send your contact information, cover letter and resume to: