Operations Specialist-Order Out Desk

Boulder, CO

About the position

We want to keep our team safe. To do this, we are requiring all team members to be vaccinated for COVID-19

It’s 2021. People want a transparent, organized, and digital-first home buying and selling experience, but the traditional process remains broken. Neat was created with the singular (yet foundational) mission to clean up the entire process.

So what does “modernizing the home-buying experience” actually look like? Neat’s proprietary technology delivers certainty by approving clients 3x faster than the industry average and helps clients win their home bid with a cash-like offer, all while providing a level of end-to-end transparency that is unmatched in the market. Simply put, Neat provides a mortgage without the mess.

What We’re Looking for

Neat is looking to add an Operations Specialist who will be a part of our Order Out Desk team. We’re a Startup, so this role is great for someone who thrives in a fast-paced environment. The ideal candidate will have excellent time management skills and can work interdepartmentally to achieve goals and adhere to strict timelines. This is a great entry level position for someone looking to break into the real estate or mortgage industry.


What You’ll Bring to the Team

  • Ability to work in a fast-paced, team-oriented work environment.
  • Excellent customer service skills
  • Exceptional attention to detail
  • Ability to manage multiple projects at once
  • Impressive computer skills


Manage Appraisal Desk

  • Placing Appraisal orders in a timely manner
  • Follow up with outstanding orders to ensure due dates are met
  • Work with our proprietary platform to ensure documentation of report
  • Negotiate turn times

Operations Support

  • Utilize HubSpot to organize inbound loan applications and track progress
  • Upload documents to investors
  • Document approvals in HubSpot
  • Work directly with our Operations Department to ensure cohesion and approval of loan documents.

Perform Order Outs and Follow Ups

  • Manage all third-party engagements involved in the loan structuring process
  • Act as central point of communication to title companies, appraisers, other lenders, and insurance agencies.
  • Perform preliminary audits of all relevant loan-level information
  • Follow up on any outstanding requests to put together sufficient credit packages for underwriting.

Our Benefits

  • Unlimited PTO
  • Generous paternity leave
  • Immediately vested 401k with 4% match
  • Company equity
  • Medical, Dental, and Vision insurance
  • Commuter benefits
  • Professional development opportunities and clear plans for career growth
  • Gym Reimbursement

Salary: $42,000 – $45,000

Neat Capital Inc. is an equal opportunity employe

Ready to Apply?

Please send your contact information, cover letter and resume to: